My Apprenticeship

My Apprenticeship
The Apprentices

Friday 29 August 2014

An update on my apprenticeship!

I have now been with Rathbones just under a year and it is still going well! I have completed my three months on the Network and Infrastructure team and enjoyed it a lot as it gave me an insight into how the different offices at Rathbones are all connected and the different services that are provided to help maintain the network. After spending three months on this team, I had to choose another team to work with for three months and I decided to spend it with the Investment Management Systems delivery team. This team supports the applications RID and Rhymesight so I thought it would be a good opportunity to learn a bit more about the business. I have been on this team for over a month now and have been shown various problems that users have had with the applications and gone through how to deal with these. We try and recreate the issue in a test environment and then log a call with the software suppliers to let them know that there is an issue, they then fix the problem and send us a patch/fix file that we then install and test whether the problem has been fixed in the test area. If it has, the software is then installed to the live environment and the issue is resolved! So I am now looking forward to working on a team for one full year so I can focus fully on that team and specialise what it is that I decide to do.

On the NVQ side of things, I have sent my last piece of evidence off to Joanne at Archbishop Beck and hopefully that should tick off my last unit and I’ll have completed it all. Working on the teams for a longer period of time has really helped me complete the NVQ easier than I thought it would and this is because working on the team for three months gives me more work to do that I can use as evidence for my portfolio to back up the candidate statements I had written so I was working and completing the portfolio at the same time.

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